Modern Communication. Reliable Connection. Scalable Collaboration.

At 2JData, we transform the way businesses communicate by integrating Avaya Cloud into our suite of managed IT services.

As a trusted Managed Service Provider (MSP), we design, deploy, and manage Avaya Cloud communication systems to deliver secure, flexible, and cost-effective voice and collaboration tools for modern businesses.

What is Avaya Cloud?

Avaya Cloud is a cloud-based unified communications platform that delivers:

  • Voice
  • Video
  • Messaging
  • Contact center solutions
  • Collaboration tools

—all accessible from virtually anywhere.

Designed for scalability and reliability, Avaya Cloud enables businesses to modernize communication infrastructure without the burden of managing on-premise systems.

How 2JData Utilizes Avaya Cloud for IT Services

☎️ Cloud-Based VoIP Phone Systems

We deploy and manage cloud VoIP systems powered by Avaya Cloud.
Services include:

  • Auto-attendants
  • Voicemail-to-email
  • Call routing
  • Mobile integration

Ensuring your team is always connected, whether in the office or on the go.

💬 Unified Communications as a Service (UCaaS)

We leverage Avaya’s UCaaS platform to unify:

  • Calling
  • Video conferencing
  • Team messaging
  • File sharing

Into a seamless experience, improving productivity and reducing communication silos.

🎧 Cloud Contact Center Solutions (CCaaS)

For customer-facing businesses, 2JData implements Avaya’s CCaaS capabilities to create cloud-based, AI-enhanced contact centers featuring:

  • Intelligent call routing
  • Real-time analytics
  • CRM integrations

🔐 Secure, Compliant Communications

With end-to-end encryption and robust identity controls, Avaya Cloud meets regulatory standards for industries like:

  • Healthcare (HIPAA)
  • Finance
  • Legal

2JData ensures all configurations remain compliant.

🔧 Fully Managed Support & Maintenance

We handle every aspect of your communication infrastructure:

  • Licensing and provisioning
  • Updates and performance monitoring
  • Tier 1-3 support

So your team can focus on business, not phones.

Key Benefits of Avaya Cloud with 2JData

  • ✅ Enterprise-Grade Voice & Video – Crystal-clear audio and high-quality video with 99.999% uptime
  • ✅ Work from Anywhere – Desktop, mobile, and web-based communication tools
  • ✅ AI & Automation – Intelligent call routing, analytics, and chatbot integration
  • ✅ Scalable Plans – Pay for what you use, scale as you grow
  • ✅ 24/7 Support – Proactive monitoring and rapid issue resolution by the 2JData team

Industries We Serve with Avaya Cloud

  • Healthcare – Secure, HIPAA-compliant messaging and voice solutions
  • Financial Services – High-availability communications with call logging and compliance features
  • Retail & Hospitality – Contact center and reservation systems with seamless call handling
  • Professional Services – VoIP and conferencing solutions for distributed teams
  • Education & Nonprofits – Affordable cloud communication platforms with enterprise features

💡 Why Choose 2JData as Your Avaya Cloud Partner?

We don’t just deploy technology—we deliver outcomes.

2JData integrates Avaya Cloud into your IT ecosystem to improve:

  • Uptime
  • Mobility
  • Customer interaction

Our team provides:

Continuous support to ensure your business stays connected and productive

White-glove onboarding

Seamless integration with existing systems (including CRM and helpdesk)

Let’s Redefine How Your Business Communicates

Whether you’re upgrading legacy phone systems or building a virtual call center, 2JData and Avaya Cloud provide the tools to succeed in today’s digital-first world.

👉 Contact us today for a consultation, and let us design a communications solution that fits your business, scales with your needs, and enhances every conversation.